This Software Agreement ("Agreement") is a binding contract between you ("you" or "User") and TrueNorth Builders, doing business as TrueBuilts ("TrueBuilts", "we", "us"). It governs your access to and use of the TrueBuilts software, apps, and related services (the "Software"). By creating an account, tapping "I Agree", or using the Software, you accept this Agreement. If you do not agree, do not use the Software.
You must be at least 18 years old. If you accept this Agreement on behalf of a company or other organization, you represent that you have the authority to bind that organization, and "you" includes that organization. You are responsible for everyone who uses the Software under your account.
We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software for your own construction business. This license does not transfer any ownership. You may not resell, rent, lease, sublicense, or make the Software available to others as a service.
You are responsible for keeping your login details private and for all activity under your account. Tell us promptly if you suspect unauthorized use. You are responsible for the team members and subcontractors you invite, for the access you grant them, and for their use of the Software.
You agree not to: (a) use the Software for any unlawful, infringing, or harmful purpose; (b) copy, modify, reverse-engineer, decompile, or extract the source code; (c) scrape, bulk-export, or harvest data other than your own; (d) interfere with, overload, or disrupt the Software or its security; (e) upload viruses or malicious code; (f) bypass access controls, usage limits, or payment requirements; or (g) misrepresent your identity or another person.
Some features require a paid subscription. Paid plans are billed in advance and automatically renew for successive periods (for example, each month) until cancelled. You authorize us and our payment processor to charge your payment method on a recurring basis. Fees do not include taxes, which are your responsibility. You may cancel at any time, effective at the end of the current paid period. Except where required by law, fees already paid are non-refundable, including for partial periods or unused time. We may change prices for future periods with reasonable notice. Subcontractors and crew members you invite use the Software at no charge.
Payments are processed by our third-party provider (Stripe). We do not store your full card number. Your use of the payment provider may be subject to its own terms. You are responsible for keeping your payment information current and for any fees charged by your bank or card issuer.
The Software helps you measure plans, build estimates, manage tasks, and prepare billing and pay-application documents. All take-offs, quantities, measurements, prices, cost, markup, profit figures, AI suggestions, and generated documents are aids only. They are NOT engineering, architectural, legal, accounting, financial, tax, or other professional advice, and are not a substitute for a licensed professional. You must independently review and verify all numbers, scopes, code requirements, and documents before you rely on them, submit a bid, sign, or send anything. We do not guarantee that any output is accurate, complete, code-compliant, or that any bid will be profitable or accepted.
Some features generate results automatically, including with artificial intelligence. These results may be incomplete, inaccurate, or unsuitable for your situation. You are responsible for checking them and must not rely on them as the only basis for any decision.
You are responsible for your own bids, contracts, estimates, invoices, pay applications, and billing forms, and for complying with all laws, building codes, licensing, permits, insurance, and contract requirements that apply to your work. Where any form or template (for example, a standard pay-application format) requires a license from its owner, obtaining that license is your responsibility.
As between you and us, you own the project data and content you put into the Software. You grant us a worldwide license to host, store, process, transmit, back up, and display your content solely to provide and improve the Software. You are responsible for the accuracy and legality of your content and for maintaining your own backups. After your account ends, we may delete your content after a reasonable period.
Our handling of personal information is described in our Privacy Policy, which is part of this Agreement by reference.
The Software relies on third-party providers for hosting, payments, email, and messaging, and may link to third-party content. We are not responsible for the acts, outages, content, or terms of those third parties.
We and our licensors own the Software, its design, look and feel, trademarks, and all related intellectual property, except for your content. No rights are granted to you except the limited license in this Agreement. Any feedback you give us may be used by us without obligation to you.
We may add, change, suspend, or remove features at any time. We aim to keep the Software available but do not guarantee uninterrupted or error-free operation, and maintenance or outages may occur.
We may suspend or terminate your access if you breach this Agreement, fail to pay, or create risk or legal exposure. You may stop using the Software and cancel at any time. When access ends, your license ends and you must stop using the Software. Sections that by their nature should survive (including unpaid fees, disclaimers, limits of liability, indemnification, intellectual property, and governing law) will survive.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY. YOU USE THE SOFTWARE AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST OR INACCURATE BIDS, LOST DATA, OR BUSINESS LOSSES. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100). Some places do not allow certain limits, so some of these may not apply to you.
You agree to defend, indemnify, and hold harmless TrueBuilts and TrueNorth Builders from any claims, damages, losses, and reasonable costs (including legal fees) arising from your use of the Software, your content, your bids and documents, your breach of this Agreement, or your violation of any law or third-party right.
This Agreement is governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. Before filing any claim, you agree to first contact us and try in good faith to resolve the matter informally. Any dispute that cannot be resolved will be handled exclusively in the state or federal courts located in Travis County, Texas, and you consent to that venue. To the extent permitted by law, you and we waive any right to a jury trial.
We may update this Agreement from time to time. If we make material changes, we will provide notice (for example, in the app or by email) and update the version and date above. Your continued use after the changes take effect means you accept the updated Agreement. If you do not agree, stop using the Software and cancel.
This Agreement, together with the Privacy Policy, is the entire agreement between you and us about the Software and replaces any prior agreements. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. You may not assign this Agreement without our consent; we may assign it as part of a merger, sale, or reorganization. Neither party is liable for delays caused by events beyond its reasonable control. Headings are for convenience only.
Questions? Email help@truebuilts.com.
This is a general software agreement and not legal advice. Laws vary by location, and some terms may not be enforceable everywhere. Please have a lawyer review this Agreement for your business before relying on it.